Project Category
Services
Client Location
Falcon stands as a beacon of modern transportation in Doha, Qatar, offering a seamless bike and eScooter rental sharing service that caters to the city’s dynamic mobility needs. After successfully launching their software, Falcon sought a reliable software partner capable of providing ongoing maintenance, upgrades, and customizations. Squillion.tech was chosen for this critical role, bringing our deep expertise in software engineering to ensure Falcon’s platform not only remained cutting-edge but also continuously evolved to meet changing user demands and technological advancements.
Ensuring the continuous operation of the platform with minimal downtime and optimal performance.
Updating and refining the user interface and functionality to improve ease of use and customer satisfaction.
Integrating new features to keep the service competitive and meet evolving market demands.
Established a regular maintenance schedule to preemptively address potential issues.
Continuously gathered user feedback to guide our UI/UX enhancements, making the platform more intuitive and engaging.
Employed agile methodologies to rapidly develop and integrate new features, such as advanced booking options and loyalty programs.
Shows live locations and availability of bikes and eScooters on an interactive map.
Allows users to instantly book a bike or eScooter for immediate use. Advance Reservations: Enables users to schedule rentals in advance.
Integrated payment system for seamless transactions via credit card, mobile wallet, or in-app credits.
Offers multiple language options to cater to diverse user groups.
Displays detailed logs of past rides, including duration, distance, and cost.
Users can rate their ride experience and provide feedback on the vehicle.
Access to special offers and discounts.
Real-time alerts for reservation confirmations, promotions, and other updates.
In-app access to customer support for assistance and enquiries.
Emergency button and safety instructions for users.
Personalization options for managing account settings, payment methods, and preferences.
Real-time monitoring of all active rentals, available vehicles, and overall system health.
Tools to add, remove, and manage vehicles in the fleet.
Overview of user profiles, usage patterns, and the ability to manage user issues.
Detailed reports on all transactions, including bookings, payments, and refunds.
Comprehensive tools for analyzing usage data, financial performance, and operational efficiency.
Creation and management of discount codes, promotional campaigns, and loyalty programs.
System for tracking maintenance needs and scheduling service for vehicles.
Features to ensure all operations comply with local laws and regulations.
Enhanced security measures to protect user data and ensure privacy compliance.
Configurable notifications for important events or metrics.
Role-based access control for different levels of administrative users.
Assign and track tasks for field operators, such as vehicle deployment, retrieval, and maintenance.
Access to real-time diagnostics for each vehicle to monitor battery life, mechanical integrity, and other critical metrics.
Tools to manage spare parts, tools, and supplies needed for vehicle maintenance.
GPS tracking for locating bikes and eScooters for maintenance or retrieval.
Planning and scheduling for shift rotations, maintenance, and other operational tasks.
Quick reporting tools for accidents or vandalism, with the ability to upload photos and notes.
Access to operational performance data, helping track efficiency and productivity of field operations.
In-app messaging and communication tools for coordinating with team members and management.
Initial Assessment
Conducted a thorough review of the existing software to identify areas for improvement and potential upgrades.
Customization and Upgrades
Implemented customizations and enhancements based on Falcon’s specific requirements and user feedback.
Regular Testing and Feedback Loops
Engaged in continuous testing and user feedback integration to refine functionalities and ensure robust performance.
Scalable Deployment
Rolled out updates in phases to ensure stability and minimise impact on the current user experience.
MD, EGSS Technologies
London, UKWorking with the team at Squillion has been an absolute pleasure. They are always willing to go above and beyond to make the project successful. So if you are looking for a reliable team, Squillion is your company.
Executive, More4Motion Private Fleet
McLean VA, USA
CEO of Pickboard
Seoul, South Korea“There is no reason not to choose Squillion”
We have done lots of projects with Squillion. And they never disappoint us.
They fully understand what their customer want. They have all the qualities that make great software.
They showed us their great development skills (backend, frontend, IoT communication) as well as great communication skills, high enthusiasm and integrity.
Softcare Solutions
IndiaWe were impressed with their commitment to completing the work.
CEO, Hanny Logistics
IndiaAfter Launching our Website, We saw a significantly increased number of Bookings and also helped in creating a smoother user Experience.
They delivered more than their commitment and our expectations
